Frequently Asked Questions

Tech1 LLC assists residential and business customers with electricity and natural gas service requests, including new account setup, provider changes, switching questions, and high bill reviews.

Tech1 LLC is not a utility. Please refer to our company-status disclosure for the legally approved description of our role. Do not rely on unofficial descriptions of our status.

No. Submitting a request allows us to review your information and contact you. It does not automatically enroll you, open an account, or change your existing service.

No. Potential pricing and savings depend on your current service, usage, location, utility territory, plan terms, provider availability, and market conditions.

Yes, subject to service availability. Residential assistance may include new account setup, moving support, provider changes, and high bill reviews.

Yes. We accept requests from small businesses, commercial properties, and multi-location organizations.

You may request assistance for both services. Availability and setup requirements depend on the service address and applicable providers.

Submit your request as early as possible. Activation timing and provider requirements vary, and same-day service cannot be guaranteed.

Upload a clear PDF or image of all relevant pages of your most recent electricity or natural gas bill.

It is strongly recommended for a bill, rate, or provider review. You may still contact us first if you are not ready to upload documents.

Tech1 LLC uses appropriate technical and organizational safeguards. The website's Privacy Policy explains our actual collection, storage, sharing, retention, and deletion practices.

Tech1 LLC may help review visible bill information and identify questions to raise. Only the responsible utility or provider can make an official billing correction or account adjustment.

No. Approval and activation remain subject to the utility's or provider's requirements.

The transition process depends on the service area and provider arrangement. Do not cancel current service until the relevant provider or utility confirms the required steps and effective date.

Yes. You decide whether to continue with an available option.

Tech1 LLC currently accepts requests in selected U.S. markets. Service availability must be confirmed using your ZIP code and utility territory.

A team member may contact you using the phone number or email address provided, subject to your communication preferences and the website's approved consent language.

Complete the request form, select the type of assistance you need, and provide your service address and current utility information.